Customer Testimonials
Fast easy no headache was able to purchase the vehicle i saw on the website with a low payment and helped me get insurance with kow payment also thanks zee which was the salesman who helped me with my purchase
We just got our 2024 Mitsubishi Mirage from North Coast Mitsubishi on Brookpark and we dealt with Zee he is a great person to deal with an I have to say it is a fun little car to drive and I would say to anybody looking to buy a Mitsubishi car of any kind don't hesitate to come to North Coast Auto Mall on Brookpark Road there are some great people working there and they will definitely do everything they can to get you into a new vehicle and if anybody goes there ask For Zee he is a great ...
I honestly can’t say enough good things about Milad Hanna at North Coast Mitsubishi - West Cleveland. From the second I walked in, they were super chill and didn’t make me feel like I was being “sold” a car (you know that awkward pushy vibe some salespeople give? None of that here). They really took the time to understand what I was looking for and somehow managed to make the whole process—dare I say it—fun? Milad Hanna knows his stuff, answered all my questions without sounding like a robot, and even pointed out a few things ...
Very helpful great customer service and he got me APPROVED! I recommend anytime.Come see Zes
I was extremely pleased with my salesman Kris Burgess. It was a very easy transaction and everyone involved were very professional.
Jonathan was extremely helpful. As usual, getting a car is a very timely thing and he made it easy. Food was amazing!
Milan Hanna was extremely helpful and friendly. We drove off the same day fully satisfied. Highly recommend.
Thank you to the fabulous team for working so diligently on getting the best deals for me and my daughter. Jeremy Bushelon, was so helpful in directing us through the process of choosing the best vehicle for the both of us. Donald Reynolds, for calling and working every bank for the best deal and rates. General Manager Miquel Ruvinov, for the hospitality and help with the trade in situations. I highly recommend this dealership and these associates for their dedication to customer service and excellence.
We had a great experience with our salesman Milad. He was very friendly, knowledgeable, and kept us informed at every step of the buying process. I would come back again if we were in need of another vehicle.
Very accommodating. Car I wanted was not on the lot and he drove me to pick it up right away.
Thanks to Milad for helping get into a new car He was very patient and helpful!! And for the job done. Go check him out!
This place was amazing ! I am very satisfied with my car Shelly was very nice and very helpful and helped me get the car that I really wanted
Cary was excellent in listening to what I wanted and accommodating me. I had assistance from Justin (JT) as well, who was also very attentive and nice. I walked out satisfied which is what matters.
My guy Jeremy Bushelon was very helpful and easy to work with highly recommended coming in for this person specifically he made are sale easy
Went in just to look at a car and ended up buying it the same day. Happy with my purchase.
Soon as I walked in help was there from Jeremy bushelon and the man hooked it up for me I've never driven something so new thank you!!!
James was excellent got us the car we wanted quick easy and fair. I definitely recommend this dealership
great dealership! very friendly and eager to help. D’angelo was a great employee who was patient, and helped with the decision. Would recommend him and this dealership.
I highly recommend! The people are very friendly— Ibrahim helped out with the cars I wanted to test drive and was very personable thought about the whole auto buying process. I definitely left a happy customer — I knew my credit situation was not ideal, yet I still left with an amazing vehicle! I truly wish I would have stopped up sooner!
Soon as I walked in it was welcoming and they were very determined and positive about getting me in something and assured that I would love it and I DO!!!!
Stephan Morales was excellent!!! I am very satisfied with my new car! Thank you! Love itb
I have been dealing with Leroy for years top notch service and great person best in the business
Huge thanks to Stephanie Hernandez for making my purchase as quick and easy as possible. I couldn't be happier with my 2017 civic si.
I worked with Rex Davidson on a Sunday afternoon and his experience in the industry got me into a deal/car I never thought possible. He was thorough, efficient and worked hard to get me exactly what I asked for and we did in in a matter of hours.
Leroy was excellent! Very personable. He didnt make me feel rushed or obligated. I walked back into the office 2 days after my initial visit and he actually remembered my name. That showed me he was a true professional. Leroy made the process as quick and painless as he could. I appreciate that. Great service!
Really loved working with Sam to get the car I have been looking for. He was very kind and courteous throughout the whole process. He answered texts , phone calls and emails with my questions very quickly. He was knowledgeable and I appreciated his professionalism. I will definitely be a returning customer in the future.
Sam at auto coast mall was very helpful and laid back to work with. He was very efficient and pleasant to work with. Made the whole experience better
I was able to get the car I wanted and the whole process took less time than I had anticipated. Thanks Again Leroy for taking Good care of me!!
I got my car maybe 2 weeks ago. And my salesperson helped me so much and was very very very patient with me he never rushed me made sure I was happy with my purchase. He was helpful even tho I was very undecided on what on what I really wanted. Thank you Leroy
Thx u Nick B, you were kind and very helpful to myself and my mother! For having a good personality and know your job! Thx!
Isaiah was incredible in helping me find the exact vehicle I wanted great customer service definitely was a really helpful guy in my car search I appreciate his service
This very kind and VERY PATIENT man helped me every step of the way. He was friendly and funny and helped me and my boyfriend out a tremendous amount when literally no other dealerships would. I recommend Sam Alhout over anyone else. Thank you for everything Sam!
Leroy helped me get into the car I wanted. He was very efficient, professional, and timely. We started the process on the phone so it went much more smoothly when I got there. I highly recommend
Although it was a bit of a process, I was pleased with the extra efforts that was made by Leroy & Dean to get the deal done. I'm very happy with my purchase. They were patient with me as well as understanding of my situation and I drove out with the vehicle I wanted, not what I would've had to settle for. Great guys, great team.
Leroy was an awesome salesman. He made my car buying experience one of the best experiences I've ever had. I would definitely shop with him again
Everyone is very nice Leroy and his crew can get it done. Nice price and a great jeep definitely going back when I'm ready for another jeep.
My dealer- Leroy Barns at North East Auto is awesome. He worked hard to get me a car I liked. When there was an issue he made sure it was resolved.
Milad was so great man i pro.ise he needs to be a manager here he makes us feel good and understood trust worthy and on point give him a $5000 check fr fr
Buying a vehicle can be an unpleasant task. The folks at North Coast Auto Mall do their best to eliminate some, if not all, of that unpleasantness.
I’am very happy with the whole process and getting my new Vehicle. The whole experience was great, the price , the test drive and how they explained everything was great. Thank you
Leroy was great. He is honest, well educated in the process and attentative to details. I would reccomend requesting him if you are looking for a car. GM and Assistant GM are also fair and personable.
HD HELPED ME AND THE BEST FRIEND he IS A WONDERFUL PERSON THANK YOU SO MUCH.GO TO NORTHCOAST AUTO.ALL THEY WILL GET YOU TOGETHER
I worked with Leroy and I was VERY DETAILED AND SPECIFIC on what I was looking for and he exceeded my expectations!!!!! I’m very satisfied with my Audi truck!!!! Thank you
HD helped us find the right car at the right price. Very happy with the car and experience. Come check them out. Quick and painless for buying a car.
Leroy and Rex did everything they could to make sure I left with the car I wanted and the best possible deal. I highly recommend North East Auto.
Very pleasant people that are straight up, not to many like that anymore, Milad was very kind & helpful, thank you ☺️. I hope you receive this, this is the 2nd one I've sent. Again Thank you, we LOVE our car 💖💖💖💖
Milad worked with us and was very professional and courteous He made the deal that we were looking for and got our payment within our budget
Fully satisfied with the communication and work of manager Roman. He was attentive and friendly in communication, explained everything clearly, helped me to buy a good car that suits me! Thanks!
GOOD GUY WORK WITH YOU AND WILLING TO GET YOU IN THE CAR YOU WANT OR SOMETHING CLOSE TO IT WAS PLEASED WITH HOW WELL HE WORKED WITH ME AND MY FAMILY IF YOU EVER NEED A GOOD PERSON TO WORK IN GETTING YOU IN A GOOD CAR I WOULD SEE HIM. THANKS
Milad Hanna was awesome, very nice and professional and knew what he was talking about. Got my paper work expedited and from stopping into the dealership, test driving, having them value my trade, get my info and run credit and complete the process I was here under two hours to sign and out the door! Best experience I have had at a car dealership ever!
I had a great experience with Isaiah Barnes ! He has excellent customer service , made sure I was taken care of . Also I got the car I wanted !!!
My salesperson, Isaiah Barnes was helpful, kind, knowledgeable and PATIENT! He listened to my needs and did not try and oversell. He ensured I left with the car I wanted AND the best warranty possible! Thanks Isaiah and NE Auto!
Cary went above and beyond on getting me into a vehicle. I was unsure if I would be able to get into a vehicle after my car was repoed. Cary worked tirelessly to get me into a vehicle even after I left the dealership he still worked with the banks to make sure that I would be able to have a vehicle.
Antonio was an awesome sales rep. He was very patient and he did everything he could for me and my husband. I highly recommend him. Thank so much for your help!
I went to go get a car, Antonio was very helpful and patient throughout the whole process. They were very accommodating from start to finish.
Milad was very helpful with getting me into the new car that I wanted. Not pushy at all like other dealers I’ve been to in the past.
My friend took me to North coast auto mile on brookpark and I was very impressed with the cars and trucks they had I got approved for this caddy time to change the game so step up yall game real talk
Milad did a wonderful job for me. He was polite and made sure I left happy. Drove home in my new car that same day.
Not only was he incredibly helpful, he was very kind as well. He made sure that we understood every term, and that we were 100% satisfied with the vehicle we were purchasing.
I may never go any place else for a vehicle. Their inventory is amazing. The salesman was professional and thorough. I am recommending all my friends to check them out.
Mitch took care of everything for me the minute I walked in the doors. Plenty of questions answered and everyone was patient and friendly. I highly recommend this dealer and look for Mitch, he’ll take care of ya.
I ventured from Akron to this dealer to look at the Tuscon I had found online via Car Gurus. Come to find out that car wouldn't be available for a few weeks yet and I needed to have a car by the end of the week after mine had been totaled the week prior. Moe assisted me from the moment I walked in the door to the very last form I signed once I left the lot with my new Nissan Rogue that has every single thing I was looking for. Moe was personable, knowledgeable, and very helpful in ...
North East Auto Credit were a huge help. Very professional and highly recommended! They are really here to help you and wouldn't go anywhere else.
Nick and Kelly was awesome! They Worked with my credit and was able to get me approved for the card I wanted. I walked out happy!
Very easy to work with, awesome staff, friendly and upfront. Very quick process. Great car and very clean. Car was ready to go after purchase.
Easy buying experience. Leroy Barnes was very knowledgeable and courteous. Leroy went above and beyond by personally detailing my Subaru to expedite my transaction. And you can't beat NCAM's pricing. A+++
Nick and Jeremy were wonderful. I would highly recommend them and North coast auto mall. Thanks again guys! If you go there make sure to contact them I got a awesome deal
Kelsey and Antonio did a great job helping me find and purchase my new BMW. I showed them which car I wanted, and now it's in my driveway. Great experience and my 2nd vehicle I've bought from them. Great experience and service
Kelsey was extremely helpful and efficient. Got me exactly what I was looking for. She got the deal done fast and cheap and a comfortable ride
Sam helped me through a tough sale with my Father. Thank you Sam for your time and patience getting him to a new Ford truck he loves. Many Blessings
Very accommodating in prepping car since we came from 2 hrs away. Also helpful in clarifying. Very calm And personable! Liked him & felt I could trust him. Persistent in trying to make deal work.
Kelsey did everything she could to get my fiancé in a car!!! With poor credit he didn’t have much to choose from until he talked with Kelsey! She handled the business!! Thankful for her hard work and dedication to her customers!
Awesome experience with Nick Thomas! Patient, informative and got the job done! Nick and Kelly in finance...dynamic duo! Call Nick..Tell him Debbie sent you!
Sam Alhout. Is a wonderful salesperson. He was very polite and knowledgeable about the cars. I will recommend him to all my friends. Thank you Sam.
Had a great experience at north coast auto mall. Very knowledgeable, and answered every question to the fullest of his ability. Never once one pressured into getting into something I didn’t love. Very very good!
Had a great experience @ NCAM thanks to Casey. He was very patient & knowledgeable. Helped us get into 2 new cars without breaking the bank. Very professional, but also genuine. Highly recommend!